Frequently Asked Questions
Everything you need to know about our coconut-powered beauty essentials.
Are your products cruelty-free and vegan?
Yes, all Kopari products are 100% cruelty-free. The majority of our products are also vegan, with the exception of a few items that contain ethically sourced beeswax.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, we offer free returns on all full-sized products within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times vary depending on the destination.
Is your packaging recyclable?
Sustainability is core to our mission. Most of our packaging is recyclable, and we have partnered with TerraCycle to ensure our tubes and bottles are properly processed.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also view your order status by logging into your account on our website.
Are your products safe for sensitive skin?
Our products are formulated with clean, skin-loving ingredients like 100% organic coconut oil. However, we always recommend doing a patch test before trying a new product if you have highly sensitive skin.